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FREE US SHIPPING WITH $40 PURCHASE

CRUELTY-FREE VEGAN 21-FREE NONTOXIC CLEAN BEAUTY

FAQ

About TFB

Who owns Trust Fund Beauty?

TFB is independently female owned and founded. We are a completely indie brand. No large parent company/conglomerate here!

Where are your products made?

Our products are made with love in the USA, Canada and Asia. 

Are all of your products Vegan and Cruelty-Free?

Yes, and we are PETA and Leaping Bunny Certified!

Where are your head offices located?

Montreal, Quebec, Canada.

Our Ingredients

Are your products made with animal products or bi-products?

NEVER.

Is the palm oil sustainably sourced?

Yes, we only use sustainable palm oil (if the formula contains palm oil).

Is the mica used ethical?

Yes, our mica supplier has passed the BSCI audit and the facilities are regularly vetted to ensure no child labour.

Is the titanium oxide you use non-nano?

Yes, we only use non-nano titanium dioxide in our formulas.

Our Values and Commitment to the Planet

How are you working toward becoming a more sustainable brand?

We've been working on some exciting initiatives and partnerships which are helping to offset our carbon emission and plastic consumption. Pachama, Neutrl and TerraCycle are just 3 of the organizations we are partnering with. We also now offer a mail-back program to safely dispose of your empties and we've changed to varnish printing so all of our outer packaging is now fully recyclable!

How can I make my shipment carbon neutral?

When you add the Neutrl offset to your order, you're making a carbon contribution that helps reduce the carbon footprint of your order. It's that easy!

How much will it cost me to make my order carbon neutral?

Our partners at Neutrl use a scientifically validated formula to calculate how much it costs to make a carbon contribution. This price usually comes out to 1-2% of your total cart value, and it depends on the item and the distance it ships.

Shipping and Orders

How can I insure my TFB order and track it?

We've partnered with Route to optimize your shopping experience. Once you opt in to their $0.98 insurance policy at checkout you gain access to their app which offers live-time tracking. It also provides you with full coverage on your order. Sh*t happens. Be worry-free with Route and protect your TFB order against lost, damaged, or stolen items.

Where do your products ship from?

Our products ship worldwide from our warehouses in Chicago and Montreal, Canada.

The shade I ordered is not what I expected...

While we do our best to accurately depict the colours on our site, everyone's screen is calibrated differently. Please send an email to contact@trustfundbeauty.com and we would be happy to do our best to help.

How long does it take to ship?

All orders are processed within 24 hours Monday - Friday. Orders shipping within the USA should take approximately 2-7 business days. Orders shipping to Canada can take approximately 5-10 business days. Orders shipping internationally can take approximately 10-15 business days. We'd love to be able to account for customs, weather and carrier delays but no one's perfect.

Something is wrong with my order…

If there are any issues with your order - missing items, damaged items, wrong items etc. - customers have up to 60 days to contact us in order to resolve your order issue.

Please email us at contact@trustfundbeauty.com with your order # and the issue.

After 60 days customers are invited to re-place their order.

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